ExpressConnect Docs

Troubleshooting and Support

At MobileKraft, we take pride in providing top-notch troubleshooting and support services to help you overcome any issues you may encounter while using the ExpressConnect platform. Our primary goal is to deliver exceptional customer service and ensure that all your needs are met in a timely and efficient manner.

Our support model is tailored to assist customers in maximising their investment in the API platform. For organisations where the TRIRIGA system is a critical part of their business solutions, we offer an enhanced support model that provides faster resolution times.

We understand that each customer has unique needs, and therefore, we offer a choice between standard and enhanced support models. You can rest assured that our support team will be there to assist you every step of the way.

To ensure that our customers get the most out of the platform, we conduct regular training sessions. These sessions are focused on providing API Administration and Configuration training for the system owners in customer organizations, and API Development training for our technology partners.

Please get in touch with us using the link below to get started.